Do you offer free shipping?
We offer free shipping on all orders.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days. However, the return shipping cost will be borne by the customer.
Do you have a physical store?
No, we currently only operate online. We do not have a physical store.
How long does it take to process an order?
We aim to process all orders within 24 hours of receipt.
What should I do if my product is defective?
If you receive a defective product, please contact our customer service immediately at contact@purejewelryart.com.
Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service as soon as possible. However, once the order has been processed, we cannot guarantee any changes or cancellations.
Do you ship internationally?
Currently, we only offer shipping within the United States.
How do I use my massage chair?
All our massage chairs come with a user manual that provides detailed instructions. If you have any further questions, please contact our customer service.
